Buying & Selling Jewellery
At Isabella's Fine & Antique Jewellery, we take pride in our carefully curated collection sourced exclusively from reputable antique dealers and jewellery manufacturers worldwide. As a result, we do not engage in purchasing from the general public or deal directly with companies or Auction Houses. Our commitment to quality and authenticity ensures that every piece in our stock meets the highest standards.
Restoration of Antique Jewellery
Jewellery is subject to wear and tear over the years, and small dents and scratches are common on much loved items. The majority of jewellery that customers bring in to us is often more than 100 years old, and in such cases, there is usually some wear and tear on these items due to their age. This can range from missing stones, broken claws or clasps, and other everyday damage. Our jewellery specialists are able to restore your pieces in our workshop and return worn items to a like-new condition.
Ring resizing is a relatively easy process and can be completed in as little as a few days in our workshop. The time to complete the resizing depends on the increase or decrease in size required. For small adjustments, this is a relatively simple process that can be done without adding any additional material to the ring. For larger sizes and ring enlargements, this can mean adding material, whether it be gold or platinum, depending on the ring make and style. Material can be added to any ring band to increase the size to fit.
If your ring or necklace has a missing stone that has been lost or damaged, we can either remount your existing stone if you still have it, or add a replacement stone to the piece. In the case of a new stone being required, we are able to source stones in many different cuts. We can work with, for example, old cuts, round brilliant cuts, and princess cuts among others. A selection of stones from our sources can be viewed by the customer prior to being remounted. These can be matched with the remaining stones in the case of a two or three-stone ring.
We have found that a number of our clients have old antique or vintage jewellery which has sentimental value, perhaps as a family heirloom, for example, but is not in a style that they themselves would wear. In these cases, we are able to remodel jewellery to our clients' bespoke specifications.
Pearl & Bead Re-Stringing
We are also able to offer a re-stringing service. Our experts recommend re-stringing an item as the thread begins to discolour, stretch, or fray, all of which are common as part of general wear and tear. The point of most stress in a pearl necklace is where the gimp is situated, between the clasp and the first pearl on the string. It is advisable to check this area for any signs of discolouration over time, as this is a clear indicator that the pearl necklace will need re-stringing soon.
We offer a jewellery polishing service, which can include severely scratched stones. We advise customers to get their jewellery polished and cleaned regularly to avoid regular wear and tear and to stop any further damage to an item developing. Ideally, every 12 months to 3 years, depending on how often the piece is worn.
Our jewellers can repair any broken earring clasps as well as convert items from pierced items to clip-on, as well as converting to a pendant should one be 'misplaced' forever!
Lay-by Terms & Conditions
Lay-bys are available at Isabella's, following the terms of the Australian Consumer Law, 01 January 2011.
A 10% deposit of the sale amount is the minimum at the start of the lay-by term.
A period of three (3) months from the start date of the lay-by is required to finalise the balance.
Regular significant payments each month will be required.
Seven (7) days' notification by either party is required for canceling a lay-by.
If canceling, a 20% cancellation fee will be incurred.
We appreciate your understanding and apologise for the earlier omission. Please let us know if there is anything else we can assist you with.